Returns & Refunds
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire,or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us (STORTSLURF B.V. , 372 Old St, EC1V 9AU London UK) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
Please return it in its original condition with proof of purchase and we’ll exchange or refund it.
By original condition we mean:
– you’ve kept all original packaging and labels in good condition and the product can be resold at full price
– you haven’t used the product
– the product contains no personal data and isn’t registered to a user.
If you’re dissatisfied with our proposed resolution for any reason, you can raise a complaint with the EU’s Online Dispute Resolution website.